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When linked to accounting systems such as Accpac Pro Series,
AccPac Vision Point or TIW Alere, Riata can provide a live link
giving you accounting and CRM functionality in one system!
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Have an unlimited number of additional contacts for each primary
company. Keep track of all notes and correspondence separately for
each contact or for the whole company.
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Quickly see all correspondence with the contact with the
informative browse in the bottom potion of the main contact screen.
Optionally see only the header of each note or the expanded note in
the window.
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One click email, faxing or letter writing for the contact on the
screen.
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Use the toolbar on the left for quick shortcuts to your most
used functions.
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With the combination of the Windows Telephony API and correct
hardware, Riata CRM supports caller id and brings up the record of
the calling person.
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Search icons provide instant access to both Windows and Quick
Searches for the most commonly used search fields.
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Keep track of your contacts' interests.
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Store
multiple email addresses and phone numbers for each contact.
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Recent Records pull down lets you instantly view a scrolling
list of the contact records that you have recently accessed.
Instantly select or jump to any of the listed contacts.
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Add a priority memo for a contact and that important information
will pop up on the screen each time you access that contact record.
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Add multiple types of phone numbers to each contact such as cell
phones, pagers, office and home numbers.
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Enter notes and follow up activities. These activities will be
recorded with reminders on your activities tab and if linked to
Outlook, in Outlook as well.
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As you
fill in the zip code, the city, state and county
will automatically be filled in.